07/30/20 Update: UVM Libraries offers curbside service five days a week, Monday through Friday. Read the details and instructions below.
Thanks to a new curbside pickup and drop-off service at Howe Library, UVM students, faculty, staff, and guest borrowers now have expanded access to the University's physical collections.
During scheduled days and hours, UVM affiliates may pick up Howe Library books, books obtained through Interlibrary Loan, and media equipment and DVDs by appointment, at a designated area adjacent to the Howe Library front entrance. Guest borrowers are limited to Howe Library books. Howe Library Circulation and Multimedia Services staff will communicate with borrowers via email (or phone) to locate requested materials and coordinate pickup and drop-off times.
Curbside Pickup Request: Books
1. Search CATQuest for the items you need. (You may request up to six items per pickup.)
2. For each item, record the title, author, and call number.
3. Email your request to Access Services – Circulation:
- For books from Howe Library, email [email protected].
Include all of the information below in your email:
- Your name, UVM NetID, or the library barcode number from your hospital badge
- Your phone number
- The title, author, and call number information for each book you're requesting
Note: Access Services – Circulation reads and responds to email between 8 a.m. and 4 p.m., Monday through Friday. You can expect a response by the next business day. (If your email is received after 4 p.m. on Friday, you can expect a response the following Monday.)
4. You'll receive an email confirming your request. There is no need to respond.
5. When your materials have been located, you'll receive another email informing you that your request is ready for pickup. This email will include the next available pick up days and times. Please respond to this email with your preferred pick up day and time. (Pickup appointments can be scheduled Mondays through Fridays between Noon and 4 p.m.).
6. You'll receive a third email confirming your pickup appointment and providing directions to the curbside pickup location near the front entrance of Howe Library.
7. Arrive on campus at your scheduled pickup time. Please follow the Vermont Department of Health's social distancing guidelines and wait in the designated area to retrieve your materials. Your requested items are placed in a paper bag to maintain your privacy.
8. When you're finished with your books, return them in the Howe Library book drop. Do not leave materials unattended outside Howe Library.
Curbside Pickup Request: Media Equipment/DVDs (Media Equipment/ DVDs do not circulate to guest borrowers/hospital employees)
1. Complete the online Schedule Media Equipment or Schedule Films and CDs forms at least three days in advance. Be sure to include information about when you'd like to receive and return the equipment.
Note: Media Services reads and responds to email between 8 a.m. and 4 p.m., Monday through Friday. You can expect a response by the next business day. (If your email is received after 4 p.m. on Friday, you can expect a response the following Monday.
2. You'll receive an email confirming your request. A member of the Media Services Team will work with you to coordinate a pickup and drop-off appointment, and will provide directions to the curbside pickup table (located near the front entrance of Howe Library). Pickups will take place Mondays through Fridays between Noon and 4 p.m.
3. Arrive on campus at your scheduled pickup time. Please follow the Vermont Department of Health's social distancing guidelines and wait in the designated area for your materials to be retrieved. Your media equipment will be provided in protective cases.
4. When you're finished with the equipment, arrive on campus at your scheduled drop-off time. Please follow the Vermont Department of Health's social distancing guidelines and wait in the designated area for your materials to be retrieved. Do not leave media equipment unattended outside Howe Library.
5. DVDs are returned in the Howe Library book drop. Do not leave materials unattended outside Howe Library or Dana Medical Library.
The UVM Libraries' curbside pickup and drop-off service comply with the Vermont Department of Libraries Curbside and Book Delivery Service Guidelines. All borrowed materials will be cleaned before circulating and upon their return.
Visit UVM Libraries COVID-19 Services for more information about Libraries services, or UVM COVID-19 (Coronavirus) Information and Updates for recent UVM communications.